“The truth is, the Science of Nature has been already too long made only a work of the Brain and the Fancy. It is now time that it should return to the plainness and soundness of Observations on material and obvious things.” -Robert Hooke, Micrographia Root Cause or Root Curse? “We have failed systems found … Continue reading Root Cause or Causal Explanation?
When a consultant walks into a company to help solve a technical problem, it is safe to assume, at the start, that he or she knows less about the product and problem than anyone else on the team. And everyone knows it. Someone is sure to be thinking, “What does he have to offer?” Usually … Continue reading Three Good Questions (and one not so good)